Continence Care
Who is Partners In Community Nursing (PICN) and what services do they provide?
TL;DR: Partners In Community Nursing (PICN) is a community nursing and home care organization serving Durham Region since 1998 that operates a visiting nursing team delivering community nursing, home care, and specialized services. PICN employs a nursing team and visiting nurses who deliver community nursing and home care across Durham Region from its Whitby office at 1001 Burns St. E. PICN emphasizes values such as compassion, flexibility, and family-centred care and publishes an AODA plan to support accessibility under Ontario’s AODA law.
What is Continence Care at PICN and what does the service include?
TL;DR: Continence Care at PICN provides comprehensive continence assessments and bladder and bowel management for clients of all ages, including catheter care, pelvic floor education, product selection, and family education. The landing page describes certified continence care nurses who deliver assessments, bladder and bowel training programs, catheter care and management, pelvic floor education, product selection and fitting, and family education as part of PICN’s community nursing and health teaching services, delivered in home and community settings.
Who is eligible for PICN continence care—is it suitable for children, older adults, or people with disabilities?
TL;DR: PICN’s continence care is available to clients of all ages, including pediatric clients (birth to 21) and older adults, and is designed to accommodate people with disabilities consistent with PICN’s published AODA plan. The page states services are for clients of all ages and the knowledge graph shows PICN serves pediatric and older adult stakeholders; PICN commits to accessibility via the Program_AODAPlan and Principle_Accessibility, so specific accommodations can be discussed when you request services.
Where does PICN deliver continence care—what is the service area and office location?
TL;DR: PICN delivers continence care across Durham Region including Whitby, Ajax, Pickering, Oshawa, Brooklin, Courtice, Bowmanville, and Newcastle, and maintains a Whitby office at 1001 Burns St. E. The landing page lists these service communities and the knowledge graph links PICN to Location_WhitbyOffice; services are typically provided in the client’s home or other community settings by visiting nurses.
How do I request continence care from PICN and what contact options are available?
TL;DR: You can request continence care by calling PICN at 905.665.1711 or toll-free at 1.800.564.9534, emailing info@picn.ca, or using PICN’s online service request form. The page provides Contact_MainPhone and Contact_TollFreePICN and an email address, and the knowledge graph shows PICN maintains a Channel_ServiceRequestForm that can be used to start a service request online.
Is continence care covered by public funding or insurance, and how does payment work?
TL;DR: Most services may be funded at no cost for eligible clients through Ontario Health at Home, and PICN also accepts private insurance and private payment arrangements. The funding and payment section notes that Ontario Health at Home can fund or coordinate services for eligible clients and that private insurance and self-pay are accepted when appropriate; coverage specifics depend on eligibility and the funding assessment process.
What are PICN’s hours, after-hours support, and emergency protocol for continence or other urgent issues?
TL;DR: Nursing care is available 24 hours a day with after-hours on-call nurse support; in emergencies PICN’s protocol directs clients to call 911 first and to call 905.665.1711 for non-emergency guidance. The page lists 24/7 nursing availability, administrative support hours, and an after-hours on-call nurse, and the Policy_EmergencyProtocol connects to emergency services (911) and PICN’s main contact for non-emergencies as part of crisis prevention planning.
What qualifications and safety standards support PICN continence care and how do they ensure quality?
TL;DR: PICN uses certified continence care nurses and its visiting nursing team to deliver care, follows accessibility and evidence-based principles, and supports staff competence through organizational programs and professional development values. The landing page mentions certified continence care nurses and individualized care plans; the knowledge graph shows Role_NursingTeam and Role_VisitingNurses belong to PICN, PICN publishes the Program_AODAPlan to meet AODA requirements, and PICN emphasizes Principle_EvidenceBasedPractice and Value_ProfessionalDevelopment—contact PICN for clinician-specific credentials when needed.