Foot Care

Who is Partners In Community Nursing (PICN) and who do you serve?

TL;DR: Partners In Community Nursing (PICN) is a community nursing and home care organization serving families across Durham Region, including Whitby, Ajax, Pickering and Oshawa, with visiting nurses and programs such as foot care and gerontological nursing. PICN is a Durham Region-based organization that provides community nursing and home care services; the knowledge graph and landing page show PICN operates from Whitby and serves families, children, older adults and clients with chronic or surgical needs. PICN’s visiting nurses and foot care nurses are part of a broader nursing team and employment programs (Visiting Nursing, Shift Nursing, School Nursing) that deliver services in homes, retirement communities and community settings across Durham Region. The page also notes PICN has provided care since 1998 and maintains contact points (905.665.1711 and toll-free 1.800.564.9534) for inquiries and service requests.

What does PICN’s Foot Care service include?

TL;DR: PICN’s Foot Care service includes assessment and treatment of skin, nail and foot conditions delivered by foot care nurses, including Certified Advanced Foot Care Nurses who specialize in diabetic foot care and advanced nail management. The landing page describes Foot Care as assessing and treating calluses, corns, ingrown toenails, yellow nails and other conditions; PICN lists Certified Advanced Foot Care Nurses who specialize in the diabetic foot and complete full foot assessments, provide care, education and referrals as needed. According to the knowledge graph, Service_FootCare is a subservice of Service_CommunityNursing and is delivered by Role_FootCareNurses; it requires skills such as Advanced Foot Care and Diabetic Foot Care. If more complex issues are found the nurses will refer to specialists. Specific pricing is not stated on the page; funding options include Ontario Health at Home coordination for eligible clients and private insurance or private payment arrangements.

Do you provide foot care at home or in retirement communities in Durham Region?

TL;DR: Yes — PICN delivers Foot Care in client homes and retirement communities across Durham Region through visiting nurses and foot care nurses. The page and knowledge graph indicate Service_FootCare is delivered in Setting_Home and Setting_Community, and PICN also practices in Setting_RetirementCommunity; Role_VisitingNurses and Role_FootCareNurses provide services in these settings. The landing page explicitly says if you are currently receiving nursing services at home and cannot travel, foot care can be arranged at home. Locations served include Whitby, Ajax, Pickering, Oshawa and surrounding communities. If you live in a retirement community or cannot travel, mention this when you contact PICN so they can coordinate in-home or on-site care.

How do I request Foot Care from PICN and what contact options are available?

TL;DR: Request Foot Care via PICN’s online service request form (JotForm) or by calling PICN’s main phone 905.665.1711 or toll-free 1.800.564.9534; the page links to the external Start Service Request form and lists these contact points. The landing page includes a prominent external conversion link (Channel_ServiceRequestForm) to start a service request and lists contact points maintained by PICN (Contact_MainPhone 905.665.1711 and Contact_TollFreePICN 1.800.564.9534). PICN maintains an online service request form as an access path for Foot Care, and the footer and contact blocks include the office location (1001 Burns St. E, Whitby) and an email (info@picn.ca). If you need assistance or have questions about in-home arrangements, call the numbers provided or use the JotForm link to begin the intake process; the page does not list exact scheduling lead times, so expect the team to confirm availability after you submit a request.

Is Foot Care covered by Ontario Health at Home or private insurance?

TL;DR: Many PICN services may be funded at no cost through Ontario Health at Home (OHaH) for eligible clients, and PICN also accepts private insurance and private payment arrangements for Foot Care. The landing page and knowledge graph note that most services can be funded through Org_OntarioHealthAtHome for eligible clients and that private insurance (Funding_PrivateInsuranceCoverage) or private payment arrangements are also accepted. The page includes a link to the Ontario Health at Home Central East referral/request-for-assessment form and mentions that anyone can make a referral with consent. Exact coverage depends on individual eligibility and the payer, so PICN recommends contacting your doctor or Ontario Health at Home and discussing funding options with PICN when you call or submit a service request.

Are PICN foot care nurses trained to treat diabetic feet and thickened nails?

TL;DR: Yes — PICN has Certified Advanced Foot Care Nurses and foot care nurses trained in advanced and diabetic foot care who perform assessments and use specialized equipment for hard or thickened nails. The landing page explicitly states PICN has Certified Advanced Foot Care Nurses who specialize in diabetic foot care and that hard, thickened nails require special training and equipment to thin safely. The knowledge graph links Service_FootCare to Role_FootCareNurses and skills such as Skill_AdvancedFootCare and Skill_DiabeticFootCare. The page warns patients not to attempt cutting hard thickened nails themselves and explains why soaks or massage may be contraindicated for some clients (for example, people with diabetes should not soak). For complex or high-risk cases PICN will refer to specialists as required.

What are PICN’s hours, emergency protocol, and after-hours support?

TL;DR: PICN provides nursing care 24 hours a day, 7 days a week with administrative support during extended daytime hours; in emergencies follow the emergency protocol and call 911, otherwise call PICN’s main number for on-call support. The landing page lists Nursing Care as available 24/7 and administrative support Monday–Friday and weekend hours for non-administrative inquiries; it also states after-hours there is a 24/7 on-call nurse for urgent concerns. The knowledge graph includes Policy_EmergencyProtocol which instructs clients to call Contact_Emergency911 in emergency situations and to use Contact_MainPhone (905.665.1711) for non-emergencies. For urgent or life‑threatening issues call 911; for other concerns call PICN so staff can follow crisis prevention and management procedures.

How does PICN address accessibility and care for people with disabilities?

TL;DR: PICN follows the Accessibility for Ontarians with Disabilities Act (AODA) through a published AODA Plan and designs home and service delivery to accommodate diverse accessibility needs. The landing page states PICN is committed to accessibility and follows AODA guidelines; the knowledge graph shows Program_AODAPlan is published by PICN and implements Law_AODA and Principle_Accessibility. These commitments apply to home-based services and other settings where PICN delivers care (Setting_Home, Setting_School). If you have specific accessibility needs, mention them when you call 905.665.1711, 1.800.564.9534, or submit the online service request so PICN can plan accommodations before the visit.

Why choose PICN’s community nursing Foot Care instead of a clinic-based service?

TL;DR: PICN offers community-based, family-centred Foot Care delivered by visiting nurses and Certified Advanced Foot Care Nurses across Durham Region, combining in-home convenience, clinical assessment, and referral pathways with links to Ontario Health at Home and specialist services. PICN’s positioning in the knowledge graph emphasizes community nursing, family‑centred care, flexibility and professional development; Service_FootCare is part of Service_CommunityNursing and is delivered by Role_FootCareNurses and Role_VisitingNurses in homes, retirement communities and clinics. The landing page highlights in-home arrangements for clients who cannot travel, specialist referrals when needed, and funding or coordination options through Ontario Health at Home. If you prioritise in-home assessment, diabetic foot expertise, and coordinated care within Durham Region (Whitby, Ajax, Pickering, Oshawa), PICN’s community nursing model is designed to provide that; the page does not provide a direct cost comparison to clinic services, so contact PICN for details on funding and scheduling.

Does PICN offer foot care appointments at a clinic location?

Yes. In addition to in-home nursing services, PICN offers paid foot care appointments at a nursing clinic located inside The Medical Supply Store (TMSS).

This clinic provides convenient access to professional foot care for clients who prefer an in-store appointment. PICN nurses can also provide mobile foot care visits throughout Durham Region for clients who need care at home.