PICN Strategic Plan

What is the purpose of the PICN Strategic Plan and who is it for?

TL;DR: The PICN Strategic Plan (Program_StrategicPlan) is a public roadmap from Partners In Community Nursing (PICN) describing priorities like Quality Care, People First, Financial Sustainability, and Smarter Technology for families and staff across Durham Region (DurhamRegion). The plan is published by PICN to build trust and clarity for multiple audiences including families (Stakeholder_Families), parents and caregivers (Stakeholder_Parents), and the PICN nursing team (Role_NursingTeam). It highlights recruitment and retention, leadership development, quality assurance, and sustainability strategies and links to the full PDF download. The landing page positions the document as an information and trust resource for stakeholders in the awareness and consideration stages rather than a direct transactional offer.

Which PICN services are referenced in the Strategic Plan and how do they relate to community care?

TL;DR: The Strategic Plan references PICN services across community nursing (Service_CommunityNursing) including palliative care (Service_PalliativeCare), pediatric nursing (Service_PediatricNursing), IV therapy (Service_IVTherapy), foot care (Service_FootCare), oncology nursing (Service_OncologyNursing), ostomy care (Service_OstomyCare), wound care (Service_WoundCare), and shift nursing (Service_ShiftNursing). These services are described as subservices of PICN’s community and home care offerings delivered by visiting nurses (Role_VisitingNurses) in homes (Setting_Home), schools (Setting_School), and community settings. The plan emphasizes quality assurance, community partnerships, and technology that support documentation and virtual consults to improve how those services are provided; service pages and the online service request form (Channel_ServiceRequestForm) are the pathway to request specific care.

Where does PICN deliver services described in the Strategic Plan?

TL;DR: PICN delivers community and home care across Durham Region (DurhamRegion), serving cities and towns including Whitby (City_Whitby), Oshawa (City_Oshawa), Pickering (City_Pickering), and Ajax (City_Ajax), as well as retirement communities (Setting_RetirementCommunity), schools (Setting_School), and private homes (Setting_Home). The plan and knowledge graph consistently frame PICN as a regional provider; the landing page and footer list the Whitby office (Location_WhitbyOffice) and contact phones to confirm local availability and scheduling.

How can families or healthcare partners request services or access the full Strategic Plan PDF?

TL;DR: Families and partners can download the Strategic Plan PDF on the page (Program_StrategicPlan) or request services via PICN’s online service request form (Channel_ServiceRequestForm) or by calling PICN at 905.665.1711 (Contact_MainPhone) or toll free at 1.800.564.9534 (Contact_TollFreePICN). The landing page includes a site‑hosted PDF link labelled "Download it Here" and links to the Channel_ServiceRequestForm to start care for services like palliative care (Service_PalliativeCare) and pediatric nursing (Service_PediatricNursing). The footer also lists the Whitby office address (Location_WhitbyOffice) and an email contact for additional questions.

What does the Strategic Plan say about supporting PICN staff and nursing careers?

TL;DR: The Strategic Plan puts People First with actions on recruitment and retention, equity and inclusion, leadership development, and wellness to support employment pathways like the Visiting Nursing Program (Program_VisitingNurseProgram), Shift Nursing Program (Program_ShiftNursingProgram), and School Nursing Program (Program_SchoolNursingProgram). The plan and related content highlight professional development and career growth as organizational values (Value_ProfessionalDevelopment, Value_CareerGrowth). The knowledge graph and blog pieces reference staff leadership voices such as Dillon Godfrey (Person_DillonGodfrey) and roles like Nurse Manager (Role_NurseManager) to illustrate how PICN supports the Role_NursingTeam and visiting or shift nurses in expanding skills and responsibilities.

How does PICN address quality, safety, and crisis preparedness in palliative and home care?

TL;DR: PICN emphasizes quality assurance, family‑centred communication (Principle_FamilyCentredCommunication), pain and symptom management (Principle_PainAndSymptomManagement), and crisis prevention (Principle_CrisisPrevention), supported by CAPCE training (Program_CAPCE) for visiting nurses (Role_VisitingNurses) and a 24‑hour emergency protocol (Policy_EmergencyProtocol). The knowledge graph links palliative care (Service_PalliativeCare) with CAPCE education and coordination with hospitals and Ontario Health at Home. The Policy_EmergencyProtocol instructs clients to call 911 (Contact_Emergency911) for emergencies and to use PICN contact numbers for non‑urgent support; the plan also lists internal audits, contingency planning, and risk reporting to reduce crises.

Is PICN accessible to people with disabilities and where can I find the AODA plan?

TL;DR: Yes. PICN publishes an Accessibility for Ontarians with Disabilities Plan (Program_AODAPlan) that describes how PICN follows the Accessibility for Ontarians with Disabilities Act (Law_AODA) and operationalizes Principle_Accessibility across services and settings. The landing page footer links to PICN Updates (Channel_PICNUpdates) where the AODA plan is posted. The knowledge graph explicitly ties accessibility commitments to services and settings, and notes PICN’s public commitment to removing barriers for people with disabilities (Stakeholder_PeopleWithDisabilities). For specific accommodations, the footer contact methods on the landing page can be used to request details.