Services
Who are Partners In Community Nursing (PICN) and who do they serve in Durham Region?
TL;DR: Partners In Community Nursing (PICN) is a community nursing and home care organization serving families across Durham Region since 1998, offering visiting nurses and specialized home- and community-based services. Detailed: PICN provides a broad range of community nursing and home care services to families, parents, children, older adults, and other local clients throughout Durham Region. PICN’s nursing team includes visiting nurses and foot care nurses and operates employment pathways such as the Visiting Nursing Program and Shift Nursing Program to deliver care in homes, schools, retirement communities, and other community settings. For specific service requests contact PICN by phone or the online service request form.
What community nursing services does PICN offer and which services are included in the Visiting Nursing Program?
TL;DR: PICN provides community nursing across Durham Region including gerontological nursing, wound care, pediatric nursing, ostomy and continence care, palliative care, IV therapy, foot care, health teaching, post-operative surgical care, oncology nursing, and shift nursing. Detailed: The Visiting Nursing Program brings specialized nursing interventions to the home or community and includes examples listed on the landing page and knowledge graph: wound, ostomy, and continence care; Intravenous (IV) Therapy and post-operative surgical care; oncology and palliative care; foot care and gerontological nursing; health teaching and school-based nursing support. Visit frequency, eligibility, and pricing are arranged during intake and depend on funding or payment options.
Do you provide pediatric nursing, what ages do you serve, and where is pediatric care delivered?
TL;DR: Yes—PICN provides pediatric nursing for clients from birth to 21 years and delivers care at home, in schools, and in community settings through visiting nurses and the School Nursing Program. Detailed: Service_PediatricNursing serves pediatric clients (birth to 21) and is delivered by visiting nurses and school program nurses in home and school settings. Pediatric services often require specialized skills noted in the knowledge graph such as enteral feeding, tracheostomy and ventilator care, central venous line management, and home infusion therapy. To arrange school-based or visiting pediatric care, use the online service request form or contact PICN for intake and scheduling.
How can I request PICN nursing services or start a care referral in Durham Region?
TL;DR: You can request care by calling PICN at 905.665.1711 or toll-free 1.800.564.9534, by asking Ontario Health at Home for an assessment, or by completing PICN’s online service request form. Detailed: The landing page and knowledge graph show multiple access paths: direct contact via PICN’s main or toll-free numbers, self-referral or clinician referral via Ontario Health at Home for funded services, and an online JotForm-based service request form linked from service pages. Anyone with your consent (doctor, family member, or you) can make a referral. Specific eligibility and scheduling details will be provided during intake or an OHaH assessment.
What funding and payment options are available for PICN services?
TL;DR: Many services may be funded through Ontario Health at Home (OHaH) for eligible clients; PICN also accepts private insurance and private/self-payment options. Detailed: The Funding Options accordion explains that most services are funded at no cost to eligible clients via Ontario Health at Home and provides the Central East request-for-assessment pathway. PICN also accepts private insurance and private payment arrangements for services that are not funded or for clients who prefer self-funding. Exact costs and coverage depend on eligibility and individual insurance plans and are not specified on the page; contact PICN or OHaH for assessment and funding details.
Are PICN nursing services available 24/7 and what should I do in an emergency?
TL;DR: PICN provides nursing care 24 hours a day, 7 days a week with an after-hours on-call nurse; in emergencies follow PICN’s emergency protocol and call 911 immediately. Detailed: The landing page states 24/7 availability for nursing care with Contact_MainPhone and Contact_TollFreePICN for urgent non-emergency concerns. PICN maintains an Emergency Protocol instructing clients to call 911 for life-threatening events and to use PICN’s phone for non-emergent urgent issues. Administrative support hours differ from clinical coverage; administrative hours are listed separately while clinical on-call nursing is available around the clock.
Where does PICN deliver care — do you work in retirement communities, hospitals, or only in private homes?
TL;DR: PICN delivers care in private homes, schools, retirement communities, and community settings across Durham Region and coordinates with hospitals for transitions to home-based palliative or complex care. Detailed: The knowledge graph and landing page show PICN delivers services in Setting_Home, Setting_School, Setting_RetirementCommunity, and Setting_Community. Service_PalliativeCare coordinates with hospital teams for safe discharge to home (COORDINATES_WITH_SETTING). Visiting nurses employed through the Visiting Nursing Program provide care across these settings; request specifics through the online service form or PICN intake.
What qualifications and safety standards support PICN’s palliative and oncology nursing services?
TL;DR: PICN’s palliative and oncology services are delivered by visiting nurses supported by CAPCE training and community partnerships; oncology care follows evidence-based practice and coordinates with oncology teams. Detailed: The knowledge graph links Program_CAPCE as enhancing the competency of Role_VisitingNurses and supporting Service_PalliativeCare. Service_OncologyNursing is guided by Principle_EvidenceBasedPractice and Principle_CommunityPartnerships and requires skills such as chemotherapy administration, post-radiation care, and oncology side-effect management. Org_NSWOCC supports ostomy and wound care where needed. The landing page emphasizes clinical experience and coordinated care but does not list individual clinician credentials; contact PICN to learn more about the qualifications of the nurse assigned to your case.
How does PICN support accessibility for people with disabilities and what is the AODA Plan?
TL;DR: PICN is committed to accessibility, publishes a Program_AODAPlan that implements the Law_AODA, and applies Principle_Accessibility across services and settings. Detailed: The knowledge graph shows PICN PUBLISHES_DOCUMENT the AODA Plan that IMPLEMENTS_LAW and OPERATIONALIZES the Principle_Accessibility for services like post-operative surgical care, wound care, and home- and school-based settings. The landing page reiterates PICN’s AODA commitment. For specific accommodation requests or accessibility needs discuss them during intake so PICN can adjust service delivery, scheduling, or in-home supports as required.