PICN Strategic Plan 2024–2026

Written By Kaily Kay

Caring for Our Communities.

Supporting Our Nurses.

Growing for the Future.

At PICN, our 2024–2026 Strategic Plan is rooted in quality care, meaningful staff support, and long-term sustainability. Here's a high-level look at where we're headed.

People First

We’re building a strong, supported, and diverse team.

  • Recruitment & retention strategy

  • Equity, diversity, and inclusion

  • Leadership development & succession planning

  • Wellness & mental health support

Quality Care

We're committed to delivering consistent, compassionate, and exceptional care.

  • Quality assurance & improvement systems

  • Client feedback & chart audits

  • Strong community partnerships

Financial Sustainability

We’re growing responsibly and planning for the future.

  • Efficient operations & quarterly reviews

  • Private care growth

  • Revenue forecasting & billing optimization

Smarter Technology

We’re making care easier and more efficient with better digital tools.

  • Integrated documentation via AlayaCare

  • Improved form systems & virtual consults

  • Ongoing training & tech adoption

Clearer Communication

We’re investing in our brand to attract great staff and clients.

  • Full rebrand and marketing refresh

  • Website + social media strategy

  • Recruitment campaigns + visibility boosts

Health & Safety

We’re creating a safe, inclusive, and resilient work environment.

  • Crisis readiness and pandemic protocols

  • Mental health resources

  • Employee engagement and retention

Risk Preparedness

We’re managing uncertainty with structure and foresight.

  • Risk reporting & staff training

  • Contingency planning

  • Internal audit and review systems

View the Full Plan

Want the full breakdown of strategies, tools, metrics, and timelines?

Kaily Kay
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